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Successful difficult conversations

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Category: Staff performance and behaviour

This is what 70% of school leaders avoid talking about with their team…

In my Outstanding School Test, I ask the question: Do you talk to your team about their conduct as much as you do their performance? 70% say no. So on the plus side, maybe there is no need to talk about their conduct. On the other hand, maybe we’re not talking about conduct very much at all.

The most common people issue in school is…

Not. Following. Policies. I bet that sounds familiar? There are 5 common difficult conversations in schools and this is always the most common. And it’s wearing to keep going on about it every time a policy isn’t followed. Here’s a tip to help you.

84% of school leaders report this issue

Many school leaders have been asked, in The Outstanding School test: Is anyone in your team not performing their job as well as they need to? 84% say yes. 84%! And given that people are the key to your school’s success and happiness that’s a big number! But with challenging recruitment […]

What is rarely seen on school development plans (but is critical)

Can you imagine, if as teachers, we didn’t actively improve our children’s behaviour? That our job was just about learning and not behaviour. Bonkers, right?! It might be a nice idea, but the reality is we’re always developing our children’s behaviour in so many ways. And we certainly catch it when it’s not as it […]

Are you one of the 4% of schools who don’t have one of these people problems?

For over a decade I’ve been helping sort out those tricky staff issues in schools; the ones which require a difficult conversation to fix. Soon after I started, I noticed some issues cropping up regularly. So I started to ask other schools if they needed to have a conversation about any of these issues with […]

Resignation date has been and gone. How was it for you? Some advice.

Resignation date has been and gone. How was it for you? Some people who need a new opportunity have moved on. Some who you wish were staying are leaving. This presents an all too familiar leadership challenge: recruitment. And yes, we know that’s hard right now. Harder than ever. So here’s some advice if you’re feeling like there’s a hard challenge ahead. Let’s look at your data [...]

A great way to improve your difficult conversations with parents

I know a lot of you are having difficult conversations with parents. And there seem to be more of these conversations. And they seem to be harder. Do you have a parent who keeps coming in for a range of issues? A tip many find useful is to arrange a regular meeting with […]

Recruitment is hard, so should you avoid the difficult conversation in case they leave?

Welcome back after the Easter holidays. Summer 1.And we all know this is an important term for resignations. I’m not trying to depress you, I promise. But we all know May half term is crunch time. With recruitment more challenging than ever, it’s understandable if you want to hold onto every member of […]

How many of your team are one of these 3?

Do this with me: Grab a piece of paper. Write down how many people are in your team (the number on payroll, but don’t worry about being exact). Now write down these three headings side by side: Some issues Solid Superstars How many of them are superstars? (They’re so good you’d clone them if you […]

The best tool for accelerating excellence in your team

Would you like to improve your team, with minimum input and maximum output? ‘Yes!’ I hear you cry! I mean, who wouldn’t? So let me share this tool which school leaders love (after all it’s Valentine’s day next week so let’s share the love). It’s great for creating high performance. It’s beautifully simple […]

Category: Staff performance and behaviour

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