• Free e-course: How to structure a difficult conversation
  • Services
    • Journey to Outstanding Programme
    • Successful Difficult Conversations Programme
    • Coaching
  • Events
    • Breaking the Glass Ceiling of Good
    • Capability Conference: Kindly and effectively tackling under-performance in schools
    • Moving to Outstanding
    • “Successful Difficult Conversations” training day
    • Webinar: How to make schools genuinely outstanding
    • Book Sonia to speak
  • Our Publications
    • ‘Journey to Outstanding’ – the book (2nd edition)
    • ‘Successful Difficult Conversations’ the book
    • Best Practice Articles
    • Annual Report
    • Other Publications
  • Free Resources
    • Creating a Great Vision
    • Free e-course: Create a great school vision
    • Growing Talent
    • Improve your Difficult Conversations
  • Testimonials
  • Blog
  • About Us
    • Our Story
    • Meet the Team
  • Contact Us

Meet the Team

Meet the team, all chosen for their expertise and passion for creating truly outstanding education for all:

Hello, I’m Sonia Gill. I’m an educational leadership coach and author of two #1 ranked books. I specialise in making Primary schools outstanding.

I’m a qualified teacher and was selected for the John Lewis leadership program where I led many multi-million-pound business areas.

Since 2011 I’ve supported hundreds of school leaders and head teachers across the UK, enabling them to move to outstanding, creating the school they’ve dreamt of leading but haven’t yet achieved.

My mission is to make every school in the UK outstanding; yes, in terms of Ofsted, but also in being centres of excellence in all of our communities.

Find out more in our story

Heads Up Trainers

Hi, I'm Sophie Bevan and I'm a Heads Up trainer.

Since 2014 I've been supporting school leaders to create genuinely outstanding schools, helping them craft powerful visions for excellence and supporting them to have successful difficult conversations.

I graduated as an Actor from the Drama Centre London and enjoyed a professional acting career in Theatre and Film. I developed an interest and expertise in personal communication and development and used my skills as an actor to help businesses, such as KPMG, CitiBank and Barclays Capital, to communicate effectively and bring about change.

Since bringing up 2 children and becoming involved in their education. For me, there is nothing more important than the education our children receive. Through my work with school leaders I see, daily, their passion and commitment to educating our nation's children - it's inspiring! And so I'm honoured to support schools on their journey to becoming genuinely outstanding, by helping headteachers and their SLTs put in place the cultural foundations for high performance.

Hi, I’m Maria Brosnan and I’m a Heads Up Trainer and educational leadership coach.

I’ve worked with schools for over 12 years in my capacity as co-founder and CEO of companies the Story Spinner and Striver. We developed award-winning resources and I’ve delivered hundreds of Inset training sessions in primary literacy across the UK.

I was a Director on the Board of the British Educational Suppliers Association (BESA) for 5 years and Chair of the EdTech special interest group.

I’m passionate about education as a powerful agent for change in the world and look forward to supporting you in your journey to outstanding.

Hello, I’m Lilian Flynn and I’m a Heads Up trainer.

I have spent over a decade in the education and training field, teaching both primary and secondary school students in a teaching career that has taken me from Dublin to Abu Dhabi to London. I am also a qualified coach and I hold an MSc in Applied positive psychology and coaching psychology.

Two of my passions are, education and helping others realise their full potential. I love being part of the mission to make every school outstanding, so all children can have the education they deserve.

Hi, I'm Clare Fowler and I'm an employment solicitor.

I have been a solicitor advising on employment law for more than 20 years and I advise both employers and employees.

My focus is very much on trying to resolve problems before they become “legal” by encouraging communication and clarity wherever possible. We spend a lot of time at work and difficult situations (which can have any number of causes) have the potential to cause a lot of stress and upset. Anyone in school managing other staff needs to do that with an awareness of the legal background in order to have confidence that they have the tools to do so correctly and fairly.

My part in your journey with Heads Up is to clarify key aspects of the legal framework, answer your burning questions and enable you to feel positive about managing your team.

As well as working with Heads Up I work as a solicitor at YESS Law and am a governor of a large secondary school.

Hello, I’m Donna and I’m a Heads Up Trainer and Leadership and Management Coach.

I have over 20 years’ experience in supporting new, established and aspiring managers and leaders through coaching, training and facilitation.

I am passionate about helping leaders to build healthy, happy, high performing teams and cultures. The ability to have successful difficult conversations is crucial and I am excited to be part of the Heads Up mission and to support you in creating an outstanding school environment.

Hi, I’m Andrew Macklin, and I’m a Heads Up Trainer.

I’ve spent over ten years working in education delivering workshops, training and arts-based projects to both staff and students in primary and secondary schools across London and the UK.

As a trainer and qualified coach, I deliver training on a variety of topics including inclusive leadership, communications skills, and unconscious-bias training across the British Army, domestic violence prevention training in the public, private and educational sectors.

Having worked in hundreds of schools across London and the UK I’ve seen first-hand how small changes can go on to affect the entire culture of a school for the better. I am passionate about empowering leaders with the skills to create outstanding learning environments for themselves, their teams, and their students.

Hello, I’m Natasha, and I’m a Heads Up Trainer.

I have worked in education for more than 20 years in a range of roles including qualified teacher, leader, trainer and specialist teaching and learning coach. This has been in primary schools as well as secondary alternative provision in the UK and overseas. I am also a qualified coach who supports early career teachers and future leaders in working in a meaningful and sustainable way.

It’s a privilege to be part of Heads Up and support school leaders to have Successful Difficult Conversations so they create inspired, high performing teams.

Heads Up Actors

Hi, I’m Carol Starks and I’m an actor.

I trained at the Central School of Speech and Drama and since then I’ve appeared in a whole range of theatre and television over the years - from Dirty Dancing in the West End, to Arthur Miller and Sondheim at the National Theatre, from one-off television dramas to a two-year stint on a soap.

I have two sons and I was always very involved in their primary school, helping out with drama productions and in their classrooms, so I’ve spent a lot of time in schools.

It’s very exciting to be part of Heads Up and I’m looking forward to using my experience to help you solve these difficult conversations.

Hi, I’m Czarina Deen and I’m a role play actor.

I trained as an actress at Arts Educational Schools & Drama Centre. My acting career has been varied, encompassing theatre, commercials, short films, radio and even stand-up!

I completed a BA Hons in Performance Studies and have taught theatre and acting in drama schools and FE colleges.

I love my work for Heads Up as it is a perfect way to use my expertise in theatre techniques and performance skills to help people become better communicators. I believe in giving candidates the skills and confidence to conduct necessary ‘difficult conversations’ to learn and grow, which ultimately leads to an outstanding school environment for all.

Heads Up Customer Success Team

Hi, I'm Phil and I'm the Heads Up Business Analyst.

If Heads Up were a team of superheroes (and frankly I think they are but don’t tell them I said so), I’d be one of the butlers – working hard to keep things on track and helping the heroes to do ever more amazing things in the service of others.

That means I love a good spreadsheet, planning new projects, analysing how to make services better for our customers and constantly working to achieve that – but mostly I love it when our schools tell us that our trainers have really helped them to become better.

Hi, I’m Jesse Catarinen and I’m an Executive Assistant.

I have been supporting entrepreneurs like Sonia since 2017 doing their daily administrative activities keeping them organised, informed, and prepared for anything that comes their way.

I’m passionate about learning new things as I believe that learning doesn’t stop. I want to keep on improving myself and hone my skills.

I’m so happy to be part of Heads Up. I look forward to growing with the team and the company itself.

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