We’ve not found a difficult conversation we haven’t been able to fix yet. In fact, I’m looking for it. Here are three scenarios that felt impossible to the people we were working with but were fixed in very few conversations (and without capability or court). How to get through when someone doesn’t think there is a […]

Let’s face it, this is a life skill (if you’ve got my book check out who I dedicated it too- http://amzn.to/2GHGty2).  There is a priority order in your school and it goes like this: Start with your Senior Leadership Team – it’s a must for them because they’ll have the most, they’ll have the hardest and […]

It’s highly likely that we are someone else’s difficult conversation. I’m sure you work to get things right but sadly without realising it it’s likely that there’s something we do that isn’t working for someone or a group. Maybe that ‘thing’ is something we accept as necessary, maybe we’re not aware of it. What it means […]