Successful difficult conversations

Blog

There are 5 difficult conversations I come across ALL the time in schools. They are relatively simple to resolve. But most have been going on for a long time: Lateness. Not marking books to the minimum standard. Caretakers not doing everything they need to, as quickly as they need to. Unwelcoming receptionist. The teacher who […]

I know that hearing the ‘O’ word can sometimes send shivers down your spine and send you into a thought process of ‘What will they think of us’, but here at Heads Up we encourage schools and Headteachers to think in another way. A great restaurant who consistently deliver high quality plates of food from […]

I call moments where your culture can really be seen ‘cultural touch points’, and many of these happen naturally during the course of the year:

Whether you celebrate Christmas or not, it’s a great time to show people you care and reinforce the kind of school you are. In fact, the New Year is also a good time to do any of these too. Here are 5 quick Christmas culture wins – pick the ones that feel true to you […]

Who likes conflict? Pretty much no-one!  (Including me!) So it’s no surprise that a lot of us will avoid having a difficult conversation. However, there might well come a time when we realise we have to have a difficult conversation and, at that point, we often regret not having it sooner; after all, it’s very […]

Making excuses for why you don’t need to have the conversation. Almost everyone avoids difficult conversations and, when you do have these conversations, it would be normal for you to not look forward to them. There are several reasons for this:  We don’t want to upset the other person or be upset ourselves (which is […]

There are mistakes I see time and time again when people create their vision. Here are the top 5 so you can avoid them:   Mistake #1: Everyone should write your vision No. You get a vision which seems to please everyone but really says nothing. It reminds me of the phrase: A camel is […]

Do you ever get frustrated that some people don’t seem to be on your bus?  They don’t seem to get that your actions are all driven towards doing the best for your children and students.Or, perhaps they say they get it, but their actions tell you otherwise.​Why is that? Well it’s because they don’t really […]

As a headteacher you are the leader of your school and the leader of the next generation; you know too well that your school’s success ultimately rests on your shoulders. Leadership creates culture by design; a lack of leadership allows a culture to form by accident. Great leaders create great cultures. The behaviour of individuals, […]