There are 5 difficult conversations I come across ALL the time in schools. They are relatively simple to resolve. But most have been going on for a long time: Lateness. Not marking books to the…
Who likes conflict? Pretty much no-one! (Including me!) So it’s no surprise that a lot of us will avoid having a difficult conversation. However, there might well come a time when we realise we have…
Making excuses for why you don’t need to have the conversation. Almost everyone avoids difficult conversations and, when you do have these conversations, it would be normal for you to not look forward to them.…
We’ve not found a difficult conversation we haven’t been able to fix yet. In fact, I’m looking for it. Here are three scenarios that felt impossible to the people we were working with but were fixed…
Let’s face it, this is a life skill (if you’ve got my book check out who I dedicated it too- http://amzn.to/2GHGty2). There is a priority order in your school and it goes like this: Start with…
It’s highly likely that we are someone else’s difficult conversation. I’m sure you work to get things right but sadly without realising it it’s likely that there’s something we do that isn’t working for someone…
As a leader it can be hard to get quality feedback from your team as people have a natural and understandable reticence about giving their boss feedback. But without it our own professional development is…
When I was a teacher, no-one told me how to manage parents! Working in a school means you’re inevitably going to have to deal with parents and some of these conversations will be difficult. If…
In a recent twitter poll we asked the following question: “what is your most common problem when having a difficult conversation?” 47% voted: “when they agree with me, but don’t take action”. In chapter 3…
New year is often a time to reflect on the year that has been and think about the year ahead. We might do some decluttering, decide to lose weight, or maybe we want to exercise…
