Something I’ve noticed high performing teams in a range of contexts have are maxims. You will have come across maxims before even if they’ve not been explicitly called one. A maxim is: “a ground rule or subjective principle of action; in that sense, a maxim is a thought that can motivate individuals”. It is defined by the […]

Yay! It’s the New Year! Again. Because we just had one in September (aren’t we lucky to get it twice 😉 ). Does that mean new vision? Yes and No. Now is a great time to think about your vision, not because it’s the New Year, but because this time of year naturally lends itself […]

It’s because they are a mission without a vision. I wrote about how Christmas is a mission and new year’s resolutions usually are as well: lose weight, quit smoking, go to the gym twice a week, run a marathon, save more, learn more, drink less. These are all missions. As a coach I know defining […]

Unless you are one of those super organised people then Christmas can be a bit of mission. Term ends. Get last (or all) of the remaining presents. Move things around the house. Make sure you’ve got your online Christmas shop booked. We run into it and then can find it’s a bit of anti-climax. I […]

You might be familiar with the ‘I do, we do, you do’ strategy. I’ve heard class teachers use it and you might know it by a different name. If you don’t I think it’s a really neat way to support someone develop. It works like this: I do – I demonstrate doing whatever the person […]

You know those difficult conversations you struggle to have because the person has upset, annoyed or angered you so much? You find it hard to have the conversation you need to because your emotions are running high. There is a technique that can help you called reframing. It’s where you try to see the situation […]

Good morning! I hope you had a relaxing and enjoyable half term! I had some great responses to my last e-blog about your worst experiences of difficult conversations and the lessons you learnt for the future so thank you for those! As I’ve had so many excellent questions and comments over the course of this term we […]

Good morning! Many thanks to all the messages I’ve received in response to last week’s question about communicating clearly. Here is another installment from me, Phil McMillan from Heads Up, on some more thoughts and tips on how to handle those difficult conversations that are needed to drive improvement. We’re going to address some of […]

Many thanks to all the messages since last week about the mistakes we make with tricky conversations. It’s me again, Phil McMillan from Heads Up, with some more thoughts and tips on how to handle those difficult conversations that are needed to drive improvement. One response from last week’s question about common mistakes that caught […]