As a leader, you are not going to witness everything that happens in your school. This means that your difficult conversations can be about things you have been told about but not seen first-hand. This is fine; it’s part of your leadership responsibility and an expectation that staff can come and report things they are […]

These tips and mistakes may sound obvious when they’re set out in black and white but, from my experience, these mistakes are frequently made by managers. Tackling someone’s poor performance can be very stressful for managers too and, at times of stress, we often forget to take basic steps before plunging into the middle of […]

Culture usually evolves by accident; as soon as you have two or more people come together repeatedly, you have shared behaviour (because they interact), so behaviours become established (good and bad) and voila! You have a culture. It might be a great, high performing culture. The fact is most cultures are ‘ok’ not terrible but […]

If you want to have a successful difficult conversation you need to make sure 3 core components are in place. If you miss any one of these you will find one of three common problems occurs: They don’t hear what you need them to hear. The conversation drains your energy. They don’t make the changes […]

To be honest, this is a bit chicken and egg (ok, I know the answer is egg, but you know what I mean). The two work together, they are symbiotic and symbolic. Let me explain: Symbiotic When I walk into an outstanding school, and I walk into a lot, the environment demands more of me. […]

Something I’ve noticed high performing teams in a range of contexts have are maxims. You will have come across maxims before even if they’ve not been explicitly called one. A maxim is: “a ground rule or subjective principle of action; in that sense, a maxim is a thought that can motivate individuals”. It is defined by the […]

Yay! It’s the New Year! Again. Because we just had one in September (aren’t we lucky to get it twice 😉 ). Does that mean new vision? Yes and No. Now is a great time to think about your vision, not because it’s the New Year, but because this time of year naturally lends itself […]

It’s because they are a mission without a vision. I wrote about how Christmas is a mission and new year’s resolutions usually are as well: lose weight, quit smoking, go to the gym twice a week, run a marathon, save more, learn more, drink less. These are all missions. As a coach I know defining […]

Unless you are one of those super organised people then Christmas can be a bit of mission. Term ends. Get last (or all) of the remaining presents. Move things around the house. Make sure you’ve got your online Christmas shop booked. We run into it and then can find it’s a bit of anti-climax. I […]