Successful difficult conversations

Tag: difficult conversations

Are parents harder to work with now? It’s not your imagination. The generation of parents you're dealing with today experienced school very differently — and it shows in the way they respond today. In this short video, I unpack why conversations with parents can feel more emotionally charged, and what school leaders can do to stay calm, confident, and clear.
Why is talking about behaviour so hard? Behaviour conversations are tougher than performance ones. It’s easier to help someone improve their marking than to change their attitude​. If behaviour is the issue, here’s what can help