How do I talk to someone about their conduct?

It’s hard to talk to someone about their conduct.

It doesn’t feel as concrete as something like lateness or not following policy.

But it’s so important. 

Because conduct is our behaviour.

And culture is our behaviour over time – as critical to your school’s success as performance is

(and I would suggest it’s more important).


So how can you talk to someone about their conduct?

The key is to have concrete examples, three is enough.


Often people don’t realise how their behaviour is coming across.

Examples help them to understand.


And if they are aware of their behaviour, then examples will give you a common ground to talk about it.


I hope you don’t need to have this conversation, but in my experience it’s a common issue.

One we’d understandably rather avoid. 

I hope this tip helps you.


Spotlight Resource

I have a lot of free resources. So each week I share one which I hope is useful to you 🙂


Nobody likes to have difficult conversations (including me!).


Over the years from training thousands of school leaders, we have noticed patterns, common pitfalls and stumbling blocks when it comes to difficult conversations in school, and so we have created this short read to help you to steer clear of the traps and, in turn, have more successful difficult conversations:

10 Mistakes Leaders Make In Difficult Conversations


What’s included:

  • 10 most common mistakes leaders make
  • Real world examples to illustrate them
  • Helpful tips to help you avoid them