Successful difficult conversations

Why parents are more challenging now — and what to do about it

Are parents harder to work with now?

It’s not your imagination. The generation of parents you’re dealing with today experienced school very differently — and it shows in the way they respond today.

In this short video, I unpack why conversations with parents can feel more emotionally charged, and what school leaders can do to stay calm, confident, and clear.

👀 Watch the video
🎯 Reflect on the insight
💬 And use it to shape your strategy this half term