What do headteachers find hardest about difficult conversations?

This is a question I asked over 1724 school leaders before Christmas and here’s what I found out:

The top 3 issues, making up 51% of responses, were:

22% – getting the conversation started

17% – managing the other person’s emotions

12% – the person not hearing the message

If you’d like some help with these then check out our free training to make those difficult conversations less stressful and more successful. Click here to get it (it’s only available until 9th Feb 2016).