"The work we have done with you is some of the best development I’ve had and did more to develop our confidence in handling difficult conversations than qualifications like the NPQH.
Having this for the whole team has not just been great for their development but great for building the sense of team, especially as we are discussing those areas where we feel least confident.
I’m delighted with the Heads Up work and it has been a significant factor in sharpening up the team and in getting out of SM so quickly and so positively.
Thanks Sonia and the Heads Up team for being such a significant part of the journey."