Having successful difficult conversations is a crucial skill if you want an outstanding culture.
It’s about resolving the issues, quickly and kindly because conflict costs you money, causes stress and blocks school improvement.
But most of us suffer from some common problems:
Ever had a difficult conversation and the person hasn’t heard what you were telling them?
Ever rehearsed a conversation, or re-lived, re-played even re-invented it afterwards?
Ever had someone say all the right things and you’ve known they won’t do any of them?
Then this day will help you.
In just one day, where we come to you and work with your leadership team, we will train you in the core skills for difficult conversations.
We will teach you and your team skills to make your difficult conversations successful by:
'Just wanted to let you know that I’ve just had my difficult conversation. It went incredibly well! The member of staff THANKED me for bringing it to their attention and admitted that he’d been coasting!’ - Mr Moore, Secondary Senior Leader, Derbyshire
‘Thank you… It's been a long time since I really felt like I have learnt and developed a new skill. It made me realise that, as senior leaders, we are really not trained or always equipped to deal with the emotional side of the job.’ - Mrs Harris, Outstanding Headteacher, Bournemouth
In 3.5 days, we will come to you and work with your leadership team.
In addition to the ‘Core Skills for Successful Difficult Conversations’ course we will train you to:
In 5 days and 3 implementation half days, we will come to you and work with your leadership team.
In addition to the ‘Confident in Conversations’ course we will train you to:
“This was a professionally life-changing course – I couldn’t rate it highly enough. It has been transformative for me and the rest of the SLT.” - Mr Parr, Headteacher, Sunny Hill School, London