Having Successful Difficult Conversations from “Journey to Outstanding”

A must for any Headteacher!


When tackling under-performance or staff behaviour there are a few steps you need to take that will permeate positively.

This download section of the book will explain:graphic


  • How to have clear expectations
  • Making sure your house is in order
  • Identifying where the issues are
  • Having successful difficult conversations about performance or behaviour

If you don’t like conflict but know its’ a necessary part of being a school leader, then this chapter will help give a greater understanding of having successful difficult conversations.

Sonia Gill has supported hundreds of UK school leaders make their difficult conversations more successful.