8th March 2019
Friday, 12:30 - 15:30
Friends House
173 Euston Rd, London, NW1 2BJ
Expert trainers
#1 ranked author
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Only £65


If you don’t like conflict but know it’s a necessary part of being a school leader then this half day ‘Quick tips for having successful difficult conversations’ is for you.

We’ve been training school leaders for 7 years, making the difficult conversations less stressful and more successful and we’re going to share:


Common issues and how to fix them

How these issues are an invisible block to improving your school

Why you shouldn’t have every conversation and how to pick the best ones to have


“Having had a number of difficult conversations I have often felt emotionally drained. I now feel I have the tools and techniques necessary to have more positive difficult conversations”

Headteacher, Bristol


“After attending this training the fear and anxiety of having a difficult conversation is a distant memory”

Assistant Headteacher, Colchester


“A very engaging and a must do course for all school leaders. Strongly recommend it!” 

Headteacher, Sydenham


Our training proves to be invaluable for:

  • Headteachers
  • Deputy Headteachers
  • Assistant Headteachers
  • Senior Leaders
  • Middle Leaders


12:30 – 13:00  Common difficult conversations found in most schools (and how to fix them)

13:00 – 13:30  Picking the right battles

13:30 – 14:00  Why is conflict crucial for great schools

14:00 – 14:15  Break

14:15 – 14:30  How Heads Up supports schools

14:30 – 15:15  Great tools to help in a range of difficult conversations

15:15 – 15:30  Q & A


Sonia Gill has supported 100s of school leaders have more successful difficult conversations with startling results: unresolved issues which have been bubbling along for weeks, months or terms have been resolved in one or two conversations and without court or capability. She shares easy to apply techniques and offers insight into why an issues is not moving forward. The training is 100% recommended be delegates.

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Did you know the CBI estimates 20% of leadership time is spent dealing with conflict – that’s one day a week of each of your leaders! Which is about 13k a year for a one form entry school.
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