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Got an impossible DC? – no difficult conversation is impossible, we’ve not had one we can’t fix yet.

We’ve not found a difficult conversation we haven’t been able to fix yet. In fact, I’m looking for it. Here are three scenarios that felt impossible to the people we were working with but were fixed in very few conversations (and without capability or court). How to get through when someone doesn’t think there is a […]

Recruitment gets easier with a powerful vision

I know recruitment is hard. Even without teacher shortages it’s hard, because it’s hard to find the right people. And yet the success of your school has a lot to do with the people you recruit. So how does a vision make it easier? Let me share a story of head who found it did. […]

You are someone’s difficult conversation

It’s highly likely that we are someone else’s difficult conversation. I’m sure you work to get things right but sadly without realising it it’s likely that there’s something we do that isn’t working for someone or a group. Maybe that ‘thing’ is something we accept as necessary, maybe we’re not aware of it. What it means […]

Do you get quality feedback?

As a leader it can be hard to get quality feedback from your team as people have a natural and understandable reticence about giving their boss feedback. But without it our own professional development is starved. Here are 3 ideas to help you encourage feedback from your team. Creating two-way feedback when you’re the boss Two-way […]

Why is it so hard to move from ‘Good’ to better than ‘Good’

It’s hard to move a school from ‘Requires Improvement’ to ‘Good’, but even harder to move a school from ‘Good’ to ‘Outstanding’. In fact, there’s a high chance that a ‘Good’ school will remain ‘Good’ or slip down. Out of 3734 schools reviewed, only 4% moved from Good to Outstanding in their next inspection1, 4%! […]

They agree with me, but don’t take any action to change

In a recent twitter poll we asked the following question: “what is your most common problem when having a difficult conversation?” 47% voted: “when they agree with me, but don’t take action”.  In chapter 3 of my book: “Successful Difficult Conversations in School: Improve your team’s performance, behaviour and attitude with kindness and success” I talk about […]

New year, time for an emotional declutter?

New year is often a time to reflect on the year that has been and think about the year ahead. We might do some decluttering, decide to lose weight, or maybe we want to exercise more. There are two ‘declutters’ I’ve not heard many people do is think about which might resonate with you: 1) […]

Did I see you?

Amrit Bal-Richards, one of our speakers at Moving to Outstanding 2019, has been looking at raising behaviour in her school even further. To do this she used an imaginative one, one that built on the vision work we did in her school. She created a clear picture of what she wanted to see in behaviour […]