Monthly Archives: January 2019

They agree with me, but don’t take any action to change

In a recent twitter poll we asked the following question: “what is your most common problem when having a difficult conversation?” 47% voted: “when they agree with me, but don’t take action”.  In chapter 3 of my book: “Successful Difficult Conversations in School: Improve your team’s performance, behaviour and attitude with kindness and success” I talk about […]

New year, time for an emotional declutter?

New year is often a time to reflect on the year that has been and think about the year ahead. We might do some decluttering, decide to lose weight, or maybe we want to exercise more. There are two ‘declutters’ I’ve not heard many people do is think about which might resonate with you: 1) […]