Some people automatically flee from conflict. Perhaps they run away like a frightened child or flounce off with a flourish in a huff, or storm out angrily! What should you do? Let them walk away and then arrange another meeting, informing them that it is inappropriate to walk out of a meeting about work; such […]
As a leader, you are not going to witness everything that happens in your school. This means that your difficult conversations can be about things you have been told about but not seen first-hand. This is fine; it’s part of your leadership responsibility and an expectation that staff can come and report things they are […]
These tips and mistakes may sound obvious when they’re set out in black and white but, from my experience, these mistakes are frequently made by managers. Tackling someone’s poor performance can be very stressful for managers too and, at times of stress, we often forget to take basic steps before plunging into the middle of […]