Culture usually evolves by accident; as soon as you have two or more people come together repeatedly, you have shared behaviour (because they interact), so behaviours become established (good and bad) and voila! You have a culture. It might be a great, high performing culture. The fact is most cultures are ‘ok’ not terrible but […]
If you want to have a successful difficult conversation you need to make sure 3 core components are in place. If you miss any one of these you will find one of three common problems occurs: They don’t hear what you need them to hear. The conversation drains your energy. They don’t make the changes […]
To be honest, this is a bit chicken and egg (ok, I know the answer is egg, but you know what I mean). The two work together, they are symbiotic and symbolic. Let me explain: Symbiotic When I walk into an outstanding school, and I walk into a lot, the environment demands more of me. […]