You might be familiar with the ‘I do, we do, you do’ strategy. I’ve heard class teachers use it and you might know it by a different name. If you don’t I think it’s a really neat way to support someone develop. It works like this: I do – I demonstrate doing whatever the person […]

You know those difficult conversations you struggle to have because the person has upset, annoyed or angered you so much? You find it hard to have the conversation you need to because your emotions are running high. There is a technique that can help you called reframing. It’s where you try to see the situation […]